Customer Support with English – 2600 – 2700 BGN Gross / Sofia

Customer Support with English – 2600 – 2700 BGN Gross / Sofia

Customer Support with English – 2600 – 2700 BGN Gross / Sofia

For one of our clients, we are looking for a motivated and self-driven person to occupy the position of:

Customer Support with English


Key role responsibilities:

  • Follows communication procedures and policies;
  • Manages incoming contacts from existing or potential customers by email and chat;
  • Identifies and assesses customers’ needs to achieve satisfaction;
  • Resolves product or service problems by clarifying the customer’s request, determining the cause of the problem;
  • Maintains customer records by updating account information;
  • Contributes to team effort by accomplishing related results as needed.

Job Requirements:

  • Excellent communication skills in English;
  • Experience in a relevant customer support role is NOT mandatory;
  • The Associate must be able to communicate effectively with people at all levels both inside and outside the Company;
  • Must have strong written and verbal communication skills;
  • The associate must stand out with excellent organizational skills, decision-making skills, and effective problem-solving skills;
  • Demonstration of integrity, initiative, and persistence in work.

Our client offers:

  • Competitive salary with performance bonuses;
  • Flexible working shifts;
  • Attractive annual leave entitlement;
  • Development and training programs;
  • Opportunities for career growth.

If you are interested in this opportunity please apply now by sending your CV!


Industry Scout е консултантска компания, фокусирана в индустриалния подбор и селекцията на специалисти за секторите Производство, Строителство, Транспорт и Логистика. Ние предоставяме ефективни работни решения, както на компаниите, така и на кандидатите. Гарантираме, че ще намерим най-правилното решение за Вас!

Адрес: София, ул. Николай Коперник 21А, ет.1

Телефон: (+3592) 846 88 35

Мобилен: (+359) 879 293 777


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